Workplace injury & WorkCover WA
Treatment for accepted claims, clear reporting to insurers, and return-to-work programs built around the demands of your actual job.
Injured at work? Here's how it works.
See your GP
In WA, your treating medical practitioner issues the First Certificate of Capacity. You give it to your employer with a completed claim form.
Book with us
Bring your claim number, the insurer's details and your certificate. If your claim hasn't been accepted yet, we'll explain your options and costs up front.
Assessment & report
We assess you, set goals against your job demands, and send a treatment plan to the insurer and your GP.
Graded return to work
Treatment plus a gym-based work-conditioning program. We send progress reports so your GP can update your certificate.
Services for injured workers
- Physiotherapy on accepted claims, billed at WorkCover WA regulated rates
- Initial and progress reports to the insurer and treating GP
- Physio-designed work conditioning and graded return-to-work programs, coached in person by our trainers
- Video reviews that fit around rosters and FIFO swings
- Liaison with case managers, employers and workplace rehabilitation providers
About certificates of capacity: under WA's Workers Compensation and Injury Management Act 2023, certificates of capacity are issued by your treating medical practitioner, not a physiotherapist. Our progress reports give your GP the objective evidence they need to set and update your capacity.
Common questions
Do I pay anything on an accepted WorkCover claim?
Usually not. Reasonable treatment on an accepted claim is billed to the insurer at regulated rates. If your claim is still being decided, we can treat you privately and you can seek reimbursement later. We'll explain this before your first session.
Can I choose my own physio?
Yes. Injured workers in WA can choose their treating health providers. Tell your employer and insurer you'd like to be treated at Karri.
What do I need to bring?
Your claim number, the insurer's name and case manager details, your latest certificate of capacity, any scans or specialist letters, and your work shoes if your job involves standing or lifting.